Support
Your order, access and refunds are handled by the program's official vendor. Here is the fastest way to get help.
Where is my access?
Right after your purchase you receive a receipt email with your order number and your access link. It usually arrives within a few minutes.
- Search your inbox for the receipt. Check the Spam, Promotions and Updates folders too.
- Make sure you are searching the same email address you typed at checkout.
- Still nothing after one hour? Use the support contact in the next section.
How do I contact support?
Your receipt email lists the vendor's support contact and the company that processed your payment. Reply to that receipt or use the support link inside it, and include your order number so your request is found quickly.
How do I request a refund?
The program comes with a 60-day money-back guarantee. Within 60 days of your purchase, contact support through your receipt email and ask for a refund, with your order number. Refunds go back to the original payment method.
Is it a subscription?
No. The program is a one-time payment, as shown on the order page. If you see a charge you don't recognize, contact the payment processor listed on your receipt.
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